Refund Policy

Refund Policy

At The Pet Emporium, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund policy below to understand the steps for returning items and receiving a refund.

We accept returns on most items within 30 days of purchase, provided the product is unused, in its original packaging, and in resellable condition. To initiate a return, please contact our customer service team at emporiumpet0@gmail.com with your order details.

Refund Process:

Once we receive and inspect the returned item(s), we will process your refund. Refunds will be issued to the original method of payment. Please allow up to 3-5 bussines days for the refund to be processed, depending on your payment provider.

Thank you for shopping at The Pet Emporium. We are committed to ensuring your satisfaction and providing the best service possible.